Privacy Policy | Terms of Service

Welcome to The Fix Recovery Therapy (“Company”, “we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thefixaspen.com, engage with our services, and provide information through our waiver and intake form to create your MindBody account. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via our website, services, waiver and intake form, and MindBody platform includes:

• Personal Data: Information such as your name, email address, phone number, and demographic details that you voluntarily provide when completing our waiver and intake form, creating an account, or scheduling an appointment.
• Waiver and Intake Form Data: Information provided through our digital waiver and intake form (link to the form) is used to gather personal details, health-related information, and preferences to create your MindBody profile and facilitate our services.
• Derivative Data: Information automatically collected when you access the site, such as your IP address, browser type, and access times.
• Financial Data: Payment details collected when you purchase services, processed securely through trusted third-party platforms.

Managing Your Information Through MindBody

Clients who set up accounts via the MindBody platform can manage their contact details, including phone numbers, directly through their MindBody account. This includes the ability to edit or remove your phone number and update your communication preferences. For more information, visit the MindBody privacy policy here.

Read WaiverKing’s Privacy Policy Here

SMS Communications and Consent

By providing your mobile phone number through our waiver and intake form, you consent to receive SMS messages from The Fix Recovery Therapy for purposes including, but not limited to, appointment reminders, billing inquiries, and promotional updates.

• Opt-Out Instructions: You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. After opting out, you will receive one final message confirming your unsubscription.
• Message Rates: Message and data rates may apply. Messaging frequency may vary. Messages include appointment reminders and confirmations.

Use of Your Information

We use your information to:

• Manage your appointments and send reminders.
• Process transactions securely.
• Facilitate service delivery based on information provided in the waiver and intake form.
• Respond to customer service inquiries.
• Send updates and marketing communications, subject to your preferences.

Disclosure of Your Information

We may share information as necessary with:

• Third-Party Services: Including MindBody for scheduling and account management.
• Legal Authorities: When required by law to protect rights and safety.

Security of Your Information

Your information is protected through secure systems, including those provided by WaiverKing & MindBody. However, no system is entirely foolproof, so we encourage you to keep your account information secure.

Contact Us

If you have any questions about this Privacy Policy or your rights, please contact us at:

The Fix Recovery Therapy

• Email: thefixaspen@gmail.com
• Phone: 970.344.8893
• Address: 501 Rio Grande Place Ste 105 Aspen, CO 81611

Updates to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date.

Effective Date: 2/14/25